e7ee Terms & Conditions
Please read all the terms below carefully before using this platform — transparency about your rights and responsibilities is our commitment.
Introduction & Eligibility
e7ee is an online casino and betting platform that provides a safe and enjoyable gaming experience for players in Bangladesh. These terms and conditions ("Terms") form a legally binding agreement between e7ee and any user of this site.
By accessing this website, registering an account, or participating in any game or betting service, you confirm that you have fully read, understood, and agreed to be bound by these Terms. If you do not agree with any part of these Terms, please do not use this platform.
e7ee reserves the right to update these Terms at any time. Continued use of the site after any changes will be considered acceptance of the new Terms.
Eligibility & Age Requirement
Account Opening Requirements
- You must be at least 21 years old to create an account at e7ee. This platform is for users aged 21 and above only.
- Each person may open only one account. Operating multiple accounts is strictly prohibited and may result in all accounts being suspended or closed.
- All information provided during registration must be truthful, accurate, and up to date. Providing false information may result in account termination.
- You must conduct all transactions using your own name and your own bank or mobile banking account.
- e7ee may request identity verification (KYC) documents at any time. Failure to provide documents in a timely manner may put withdrawals on hold.
Account Management
The security of your e7ee account is entirely your responsibility. Keep your username and password confidential and do not share them with any third party.
Security & Responsibility
- You are fully responsible for all activity carried out using your identity or login credentials.
- If you notice any unauthorised login or suspicious activity, contact [email protected] immediately.
- Transferring, selling, or allowing anyone else to use your account is strictly prohibited.
- e7ee reserves the right to temporarily or permanently suspend any account for security reasons or in cases of suspicious activity.
Prohibited Activities
- Hacking, scraping, or any form of unauthorised interference with the platform's software or gaming systems.
- Abusing bonus offers or taking fraudulent action through multiple accounts.
- Using the platform for money laundering or any illegal financial activity.
- Harassing, cheating, or engaging in harmful behaviour towards other players.
Deposit, Withdrawal & Payment Policy
e7ee supports transactions via the most popular mobile banking and bank transfer methods in Bangladesh. Our payment policy is transparent and secure.
Deposit Rules
- Minimum deposit amount is ৳500 (for all methods).
- Accepted payment methods: bKash, Nagad, Rocket, and bank transfer (e.g. Dutch-Bangla Bank, BRAC Bank, Islami Bank).
- Deposited funds are generally credited to your account instantly.
- Only use a payment method registered in your own name.
Withdrawal Rules
- Minimum withdrawal amount is ৳500.
- Standard processing time: 15 minutes to 2 hours.
- Withdrawals can only be made to the same account used for the deposit.
- Large withdrawals may be delayed if identity verification has not been completed.
If you experience any issues with a transaction, contact [email protected]. Our support team is available 24/7.
Bonus & Promotion Policy
Welcome Bonus
e7ee offers new players a 150% first deposit bonus of up to ৳8,000. For example:
- Deposit ৳1,000 → receive ৳1,500 bonus → total balance ৳2,500.
- Deposit ৳12,000 → maximum ৳8,000 bonus → total balance ৳20,000.
Wagering Requirement
- A 15x wagering requirement applies to the bonus amount only (not on deposit + bonus combined).
- Example: ৳1,500 bonus × 15 = ৳22,500 must be wagered before the bonus can be withdrawn.
- Bonus funds cannot be withdrawn before the wagering requirement is met.
- e7ee may cancel a bonus if the wagering requirement is not met within the specified time limit.
General Bonus Rules
- Each bonus offer has its own terms, which will be communicated in detail at the relevant time.
- If bonus abuse or fraudulent activity is detected, the bonus and any associated winnings will be voided.
- e7ee reserves the right to modify, suspend, or cancel any bonus offer at any time.
- Claiming bonuses on multiple accounts from the same household or the same device is prohibited.
VIP Program & Cashback
e7ee's VIP program has three tiers. Based on your regular play, you can advance to higher tiers and enjoy greater benefits.
Bronze Tier
Up to 0.5% cashback per week. Cashback earned through regular participation is credited directly to your account.
Silver Tier
Up to 1.0% cashback per week. The Silver tier is reached based on activity higher than Bronze.
Gold Tier
Up to 1.5% cashback per week. Enjoy top-priority support and exclusive benefits.
VIP cashback is subject to applicable wagering requirements and is treated as a bonus. e7ee may change the criteria for tier determination at any time.
Fair Play & Gaming Rules
General Game Rules
- All game outcomes on e7ee are governed by Random Number Generator (RNG) technology to ensure fair play.
- If a technical issue occurs during a game, e7ee reserves the right to refund bets where applicable.
- Players cannot change or cancel a bet after it has been confirmed.
- Any winnings obtained by exploiting software errors or bugs will be considered void.
Sports Betting Rules
- In sports betting, a confirmed bet cannot be cancelled; however, if a match is cancelled under specific circumstances, the bet may be refunded.
- Match results will be determined in accordance with official statistics and recognised sources.
- Placing contradictory bets simultaneously across different markets on the same match ("arbing" or "draw no bet abuse") may result in those bets being voided if detected.
Responsible Gaming
e7ee believes gaming is a form of entertainment and should never be considered a source of income. We genuinely care about the mental and financial wellbeing of our players.
Player Protection
- We give players the option to set their own limits, such as daily deposit limits or taking a temporary break.
- If you feel gaming is having a negative impact on your daily life, contact [email protected] immediately.
- e7ee takes active steps to detect attempts by minors to open accounts. This platform is for users aged 21 and above only.
- For detailed guidance, visit our responsible gaming page.
Privacy & Data Protection
The privacy of your personal information is a top priority at e7ee. We use SSL encryption technology to keep all your data secure.
Data Use Policy
- Your personal information will be used solely for account management, transaction processing, and customer service purposes.
- Your information is not sold or shared with third parties, except where required by legal obligation.
- We use cookies that help improve your experience on the site.
- For more details, read our privacy policy page.
Intellectual Property & Content
Copyright
All content on the e7ee website — logos, graphics, text, software, sound, and video — is owned by e7ee or used under licence from the relevant providers. Reproduction, distribution, or modification of any content beyond personal, non-commercial use is prohibited.
Game software is owned by various game providers including Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Microgaming, NetEnt, and Ezugi, and is operated under their respective licence agreements.
Limitation of Liability
e7ee's Limits of Liability
- e7ee is not liable for any indirect, incidental, or consequential losses, including loss of business or missed opportunities.
- e7ee is not liable for losses caused by technical errors, internet disconnections, or failures of third-party services.
- e7ee will not be held responsible if services are suspended due to force majeure events (war, natural disaster, government order, etc.).
- Gaming carries financial risk. Only spend an amount whose loss would not negatively affect your financial situation.
Account Closure & Termination
Account Closure Process
- You may close your account at any time by sending a request to [email protected].
- Please withdraw your remaining balance before closing your account. Verified balances will be returned in accordance with the applicable rules.
- e7ee reserves the right to suspend or close an account without prior notice in the event of a breach of these Terms.
- The balance of an account closed due to fraudulent activity may be forfeited.
Contact & Dispute Resolution
Support & Complaints
e7ee provides 24/7 customer support in both Bengali and English. For any questions, complaints, or disputes, contact us through the following:
- Live Chat: Use the direct chat feature on the website — available 24 hours a day, 7 days a week.
- Email: [email protected]
Dispute Resolution Process
- Please raise any dispute with our customer support team first. We will work towards a fair and prompt resolution.
- If a resolution cannot be reached through customer support, a request for higher-level review may be submitted.
- e7ee's decisions will be considered final, but a reasonable explanation will be provided for any decision.
Miscellaneous Provisions
General Provisions
- If any clause of these Terms is found to be invalid or unenforceable, the remaining clauses will continue to be effective.
- Failure by e7ee to exercise any right shall not be interpreted as a waiver of that right.
- These Terms constitute the entire agreement between e7ee and the user and replace all prior oral or written understandings.
- In the event of a conflict between the Bengali and English versions of these Terms, the Bengali version will prevail.
These terms and conditions were last updated in 2026. e7ee reserves the right to make changes at any time, and players will be notified of any significant updates.
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